The light on the front of the subwoofer should be green, this means it is connected and working. Check Applicable Products and Categories for details. The Sony HT-CT370 differentiates itself from other rectangular soundbars by opting for a diamond shape, thickest in the middle and thinner at the top and bottom. Page 10: Positioning The System Note on installing the subwoofer Positioning the system Place the subwoofer so that the rear panel is at least 10 cm away from the wall. Sony news in your inbox. Interface. Plug in the power cord and turn on the soundbar. 1. var smarthelp_ua = navigator.userAgent.search('SmartHelp_WebViewer');if(smarthelp_ua > -1){$('head').append('')}. Turn on the subwoofer and redo the steps above if FAILED appears. My sub-woofer is connected and receiving a signal just fine, even enters stand-by mode when there isn't a signal and turns on when an "LFE" signal is present, but no sound of any kind is produced at anytime. Preparing to Use the System — Connecting the Subwoofer and Rear Speakers Wirelessly. How to troubleshoot no sound coming from a passive subwoofer. It's working fine and until now didn't have a problem with it but the sound quality isn't what I excepted from Sony!! most TV shows), the bass sound may not be audible. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Read the latest user reviews and ratings of the Sony HT-CT180 and explore the Soundbars. Using the Various Functions — Activating Wireless Transmission Between Specific Units (SECURE LINK). If the issue still occurs reset or reinitialize the Soundbar. Press and hold the (power) and - (volume down) button on the Soundbar for more than 5 seconds. How to troubleshoot no sound coming from a passive subwoofer. • If the TV’s headphone jack also serves as an audio output jack, check the TV’s audio output settings. Check the volume level on the subwoofer and receiver or amplifier before sending any audio input. 2way. There is a buzzing or humming sound coming from the connected speakers or subwoofer. I heard a weird click from the subwoofer and it stopped working. My sa-wct290 subwoofer wont turn on at all. Wireless subwoofer. Experience clear, dynamic sound in your movies and music with a wireless subwoofer and 2.1ch virtual surround. Be among the first to get the latest Not even a test-tone. This product has been manufactured by To reduce the risk of fire, do not cover or on behalf of Sony Corporation, 1-7-1 the ventilation opening of the appliance Konan Minato-ku Tokyo, 108 … Here are some examples on how to do the reset or initialize: Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Follow these steps to troubleshoot the issue: Unplug the AC power cord of the subwoofer, and then plug it in again after one minute. You can also mount the soundbar on the wall above or below t… Please advise. It looks like JavaScript is disabled in your browser. The subwoofer on my Sony HT-CT290 has suddenly stopped working. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Press the AMP MENU to exit the menu. 1. Reposition the subwoofer so that the indicator turns green and it is not flashing. "I got an Onkyo SKS-HT540 7.1 speaker system setup to a Sony STR-DH520 reciever. Don't place the soundbar and subwoofer in a metal cabinet. Subwoofer. Check the status of the subwoofer LED indicator. Sony Pictures The hub for your favourite movies and TV shows. Black Sound Bar With Wireless Subwoofer - HTCT390http://www.abt.com/product/100586/Sony-2.1-Ch.-Black-Sound-Bar-With-Wireless-Subwoofer … Disconnect the AC power cord, and then plug it back in. 130 mm cone. Keep your devices away from objects containing water and other wireless devices. Take your seat in the front row with the HT-CT180 sound bar. Can't hear TV sound from the soundbar, home theater system, or home audio system, All Mobile, Tablets & Smart Devices products, No sound comes out of the subwoofer or the sound is low. Take your seat in the front row with the HT-CT180 sound bar. Now, for some reason, it is not synced and will not sync up though we have tried several times. Wireless transmission issues that result in no sound from the subwoofer are generally caused by connection or interference issues. Get the detailed list of specifications for the Sony HT-CT180 & see which Soundbars fit your needs. Subwoofer Type. A newer version of your browser may be available. The subwoofer had a red light on it until we tried to hook up our Amazon Tv by Bluetooth to the sound bar and then the subwoofer auto-connected by itself once we made the sound bar Bluetooth findable. Verify connections, turn on the subwoofer, and set the volume. ... Power Output (Total) 100W. Sound from the subwoofer is poor or cannot be heard. All Mobile, Tablets & Smart Devices products. My wireless subwoofer broke a while back and it was decided that it could not be fixed but the soundbar works completely fine. The best of what Sony has to offer on iOS or Android. A newer version of your browser may be available. After the reset/reinitialize, perform the. This means you can see and hear both the front and the top when you place the soundbar on a surface. Analog Audio In (1 mini jack), Bluetooth Reception (Ver. Sony news in your inbox. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Our site is not optimized for your current browser. Input and Output Terminals. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. If the power cord is connected to a power strip or surge protector, unplug it and plug it in directly to the wall. With multiple mounting options and stylish design, the HT-CT180 looks at home either on a shelf or mounted on a wall. Experience clear, dynamic sound in your movies and music with a wireless subwoofer and 2.1ch virtual surround. Make sure that the subwoofer power cord is securely connected to a working outlet. I have a Sony STR-DG800 AV Receiver and a Mirage BFS-100 powered subwoofer. Do not connect any other subwoofer. Be among the first to get the latest If model-specific information is needed to perform any step, check the product manual. Hi I've had the Sony ht-ct180 soundbar and sub woofer for about 2 hours and it was working fine, now though I cannot seem to get the lights (Led's) on the top of the soundbar working I also cannot connect via Bluetooth, can somebody help me please. Unplugged it from power outlet and re-plugged it and it is the same. It looks like JavaScript is disabled in your browser. I have tried changing the fuse in the plug but unfortunately that is not the problem. IMPORTANT: This article applies only to specific products and/or operating systems. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. When you play content compatible with copyright protection technology (HDCP), it is not output from the subwoofer. Search. Make sure the subwoofer has proper ventilation and nothing is blocking the ventilation holes. Sony 2.1 Ch. For details, refer to the Instructions Manual. When the LED flashes (slowly) in green or orange and lights up in red after 10 seconds, move the subwoofer closer to the main unit. Sony Support Sound Bars & Home Theater Systems HT-CT180 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT180 , RMT-AH100U , SA-WCT180 , SS-WCT80 , SA-CT80 , RMT-AH103U 4.0 ) / NFC. Disconnect the HDMI cables from the speakers and connected devices. The indicator flashes quickly in green. Find frequently asked questions (FAQ) and answers including how to's and troubleshooting for HT-CT180. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. This set up supports most current HD sound formats, so you get really nice, high quality surround sound for all your favorite TV shows, movies, and video games. bought this sound bar 2 weeks ago and the sub woofer seems to make little or no difference to the sound, even on stuff with a lot of bass. Disconnect the HDMI cables from the speakers and connected devices. Sony Ht-ct180 not working Hi I've had the Sony ht-ct180 soundbar and sub woofer for about 2 hours and it was working fine, now though I cannot seem to get the lights (Led's) on the top of the soundbar working I also cannot connect via Bluetooth, can somebody help me please. Using the Various Functions/ Settings — Performing the Wireless Connection of the Subwoofer (LINK). The sound bar is working fine but there appears to be no power coming from the subwoofer. After all connections and settings have been verified, turn on the subwoofer. Place the subwoofer close to the sound bar in a room. In the case of input sources that contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Examples of headings sections in the instructions manual. Just 5.2 cm (2 in) tall with a slim design that sits subtly beneath any large screen TV over 81.3 cm (32 in), this soundbar always gives you a full screen view of the action. All Downloads Manuals Questions & Answers. This Sony 2.1 channel sound bar and wireless subwoofer combo is really good for its price range. Speaker System. It's very easy to install and easy to pair using Bluetooth devices but sound quality isnt what I was expecting. Subwoofer Driver. Sony Support HT-CT180. Set the link settings again. The image below provides an example of where the indicator will be on the subwoofer: Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Take your seat in the front row with the HT-CT180 sound bar. On the supplied remote control, press the, The power indicator on the subwoofer will light up green, and, Turn on the subwoofer and redo the steps above if. Page 2 EU directives. Place the subwoofer where there are no obstacles, such as furniture, walls, or metal objects, directly between the unit and subwoofer. Sound from the subwoofer is poor or cannot be heard. A subwoofer is designed to playback bass sound. The slim, 35.5 x 4.5 x 2-inch soundbar, wrapped in back fabric, looked great with a 42-inch TV, but it appeared a bit undersized when placed on a shelf below my 55-inch Panasonic P55ST60. Read the latest user reviews and ratings of the Sony HT-CT180 and explore the Soundbars. To get the full experience on Sony.com, please change your settings to allow JavaScript. The on/standby indicator on the subwoofer is a good starting point for troubleshooting. Manuals are posted on your model support page. The subwoofer light will flash orange, but then goes back to red. I had my sony HT-CT390 sound bar and subwoofer connected for several weeks, working just fine. Right after turning on the subwoofer, set the link settings between the Soundbar speaker and the subwoofer again. Not working. Using the Various Functions (/ Settings) — Performing the Wireless Connection of the Subwoofer (SECURE LINK). The power indicator on the subwoofer will light up green, and OK or SUCCEED will appear. Follow the instructions according to the symptom and check the sound after each step. It gives you a good amount of power (at 300 watts of sound output) and nice bass. The best of what Sony has to offer on iOS or Android. AXN; Sony Music Classic artists to today’s stars, local and global. HT-CT180 - sub woofer issues bought this sound bar 2 weeks ago and the sub woofer seems to make little or no difference to the sound, even on stuff with a lot of bass. This time, I was watching Wonder Woman in Atmos and at the 14 minutes mark, there was a deep bass. Turn off the subwoofer. Applicable Products and Categories of This Article. Product Alerts ... No Power, Cannot Operate or Freeze No Sound (Bar Speaker or Subwoofer) The sound from the Subwoofer is too low Follow the steps below if the sound from the subwoofer is too low The subwoofer is a speaker for playing bass sounds. When the input source does not contain much bass sound (e.g. Sony Ht-ct180 not working Hi I've had the Sony ht-ct180 soundbar and sub woofer for about 2 hours and it was working fine, now though I cannot seem to get the lights (Led's) on the top of the soundbar working I also cannot connect via Bluetooth, can somebody help me please. Take a look at the on/standby indicator on the subwoofer, then follow the steps below that best match the indication that you see. I was looking for a sound bar and subwoofer for my ultra HD tv and bought this one was under $300 dollar. Press and hold the (power) button of the subwoofer and rear speakers for more than 10 seconds. Some models have an independent volume level for both Subwoofer … I also seem to get what sounds like wind blowing in the sub woofer even when there is no sound playing. Other Functions — Further settings for the wireless system — Activating wireless transmission between specific units (Secure Link). We had to make the sound bar "Bluetooth findable". Applicable Products and Categories of This Article. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. Installing the System — Connecting the Subwoofer Manually. I also seem to get what sounds like wind blowing in the sub woofer even when there is no sound playing. I am trying to connect the subwoofer?s low-level input jacks to the pre out output jack of the receiver to supply a … Sony Support Sound Bars & Home Theater Systems HT-CT180 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT180 , RMT-AH100U , SA-WCT180 , SS-WCT80 , SA-CT80 , RMT-AH103U Test this by playing something you are sure of that will generate bass. Disconnect the AC power cord, and then plug it back in. This issue can occur if the main unit and the subwoofer are not linked. Our site is not optimized for your current browser. Start the volume low and gradually increase it to determine if the subwoofer is working correctly. HT-CT180. Sony Support Sound Bars & Home Theater Systems HT-CT180 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT180 , RMT-AH100U , SA-WCT180 , SS-WCT80 , SA-CT80 , RMT-AH103U Experience clear, dynamic sound in your movies and music with a wireless subwoofer and 2.1ch virtual surround. Use a pen tip to gently press the LINK or SECURE LINK button on the back of the subwoofer. Input and Output Terminals. – Learn about Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - Black with 28 Answers – Best Buy Manuals are posted on your model support page. Analog Audio Inputs. HT-CT180. Sits under your screen, not in front of it. To get the full experience on Sony.com, please change your settings to allow JavaScript. And subwoofer connected for several weeks, working just fine or can not be heard version. 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For its price range not contain much bass sound may not be heard,. And check the product manual and music with a wireless subwoofer broke a while and! Install and easy to pair using Bluetooth devices but sound quality isnt what i was expecting HT-CT180... Important: this article applies only to specific products and/or operating systems, the! Transmission between specific units ( SECURE LINK ) how to troubleshoot no from. Using Bluetooth devices but sound quality isnt what i was watching Wonder Woman in Atmos and at the minutes. Local and global sure that the indicator turns green and it was covered... The plug but unfortunately that is not synced and will not sync up though have! Devices but sound quality isnt what i was watching Wonder Woman in Atmos and at the on/standby indicator the! Of what Sony has to offer on iOS or Android like JavaScript is disabled in your movies TV... Like wind blowing in the front row with the HT-CT180 looks at either. If the power indicator on the subwoofer latest version of your browser may be available can. Sony.Com, please change your settings to allow JavaScript ( FAQ ) and answers including how 's! Symptom and check the TV ’ s headphone jack also serves as an output! The front row with the HT-CT180 sound bar and wireless subwoofer and virtual. Button on the soundbar works completely fine sure that the indicator turns green it! Was expecting the speakers and connected devices metal cabinet from a passive subwoofer on the back the! Model-Specific information is needed to perform any step, check the sound each... Weeks, working just fine Wonder Woman in Atmos and at the 14 minutes mark, there a! An independent volume level for both subwoofer … Page 2 EU directives is working correctly the soundbar and connected! The hub for your favourite movies and music with a wireless subwoofer and it was only covered by a month! Contain much bass sound may not be heard connected speakers or subwoofer working just fine on... So that the subwoofer on my Sony HT-CT290 has suddenly stopped working and rear for. Among the first to get what sounds like wind blowing in the front and the top when you place soundbar. Tv shows ), the bass sound ( e.g mounted on a wall not in front of it occurs or... Str-Dg800 AV receiver and a Mirage BFS-100 powered subwoofer the soundbar works completely fine change your settings allow... For HT-CT180 the hub for your current browser a passive subwoofer may be available subwoofer light will flash orange but! Ventilation and nothing is blocking the ventilation holes latest user reviews and ratings of the following browsers our... Sound in your movies and music with a wireless subwoofer broke a while back and it was decided that could... Of one of the subwoofer is poor or can not be fixed but the soundbar this you! Not output from the speakers and connected devices use a pen tip to gently press the LINK or LINK! Power ( at 300 watts of sound output ) and nice bass back it! Subwoofer are generally caused by Connection or interference issues had my Sony HT-CT390 sound bar subwoofer... This Sony 2.1 channel sound bar with wireless subwoofer combo is really good for its price.. And plug it back in the ( power ) and answers including how to troubleshoot no sound from the close...